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Custom OpenEdX platform

for International Center of Nonviolent Conflict

The Customer

The International Center on Nonviolent Conflict (ICNC) is an independent, nonprofit educational foundation. It promotes the study and utilization of nonmilitary strategies by civilian-based movements to establish and defend human rights, social justice and democracy.

In 2017 Raccoon Gang won ICNC’s tender by offering a custom LMS based on Open edX technology.

icnc-customer-descicnc-customer-desc

Tasks

Create a new e-learning platform, with functionality that meets modern requirements and has the potential for continuous improvement:
  • Diverse social learning tools that help learners to interact during the learning process: peer-to-peer assignments, forums, likes, follows, etc.
  • Ability to import content of various formats, including SCORM.
  • Self-paced and fixed-schedule course pacing options.
  • Tools to keep learners engaged, and to reduce learners’ attrition to a minimum.
  • Multi-language support: English, Spanish, French, Russian.
  • Robust security: SSL, data backup, anti-spam, penetration defense, two-factor authentication.
Easy access for users from developing countries:
offline mode to mitigate slow or interrupted internet connection.
Mobile application that replicates most vital features available on the Web application.
Migrate all content from the previous LMS.
87 GB of courseware, 5 GB of users data.

Challenges

Out-of-the-box mobile application covered the requirements by 70%: offline mode and SCORM support needed to be developed as customizations
We needed a comprehensive solution to increase learners' engagement. This required deep research of the issue jointly with the customer.

Solutions

Platform

Raccoon Gang developed a convenient e-learning platform that meets all customer’s requirements.

Since 2017, we maintain and continuously improve the platform, setting up new content and functional blocks (xBlocks), fine-tuning the platform, so it is always up to date.

Content Migration

Our team adapted the learning content for the new platform and mapped it according to the Open edX course structure.

Agile

The platform is flexible from the new customizations, new server operating systems, and new programming language versions perspective.

Mobile App

Customized Mobile App allows intuitive preloading of content for offline learning (text, video, HTML, PDF, SCORM).

“RG Analytics”

These reports have been built based on the vital experience data provided by ICNC: tens of thousands of data points related to the learning experience of thousands of users that have been gathered for several months. An in-depth analysis of the data helped us to identify patterns and customize RG Analytics reports according to ICNC’s needs.

Results

Two-factor Authentication
Courses tagging (filters)
Custom icon for units
Courses tagging (filters)
Custom icon for units
We've implemented course
categorization features: multi-
level categories and tags
We've implemented course categorization features:
multi-level categories and tags
12 Custom icons for specific
types of content which is
important in particular ICNC's
case and their unique learner
user stories
12 Custom icons for specific types of content which is important in
particular ICNC's case and their unique learner user stories
Custom video conferencing
tool (Jitsi) has been integrated
with the LMS
Custom video conferencing tool (Jitsi)
has been integrated with the LMS
Customization
Discussion forum
Customization Discussion forum
This feature has been customized with a flexible daily digest: learners can subscribe for an update digest and choose topics they are interested in.
EdX Info Pages &
Advanced Visual Editor
(TinyMCE)
EdX Info Pages &
Advanced Visual Editor (TinyMCE)
The platform has the ability to
conveniently create additional
pages with an advanced
WYSIWYG editor.
The platform has the ability to conveniently create
additional pages with an advanced WYSIWYG editor.
The platform has the ability to
conveniently create additional
pages with an advanced
WYSIWYG editor.
The platform has the ability to conveniently create
additional pages with an advanced WYSIWYG editor.
RG Analytics customized with
3 additional report has been
implemented
RG Analytics customized with 3 additional report has
been implemented
RG Analytics customized
with 3 additional report
has been implemented
RG Analytics customized with 3 additional report has
been implemented
RG Analytics customized
with 3 additional report
has been implemented
RG Analytics customized with 3 additional report has
been implemented
RG Analytics customized
with 3 additional report
has been implemented
RG Analytics customized with 3 additional report has
been implemented
Mobile Application
(iOS & Android)
Mobile Application (iOS & Android)
Key features:
  • Make posts in interactive
    discussion forums
  • Download individual videos, text, units,
    sections or entire courses
  • Access downloaded content
    offline anytime
Key features:
  • Make posts in interactive discussion forums
  • Download individual videos, text, units, sections or entire courses
  • Access downloaded content offline anytime
Mobile Application
(iOS & Android)
Mobile Application (iOS & Android)
Mobile Application
(iOS & Android)
Mobile Application (iOS & Android)
Key features:
  • Make posts in interactive
    discussion forums
  • Download individual videos, text, units,
    sections or entire courses
  • Access downloaded content
    offline anytime
Key features:
  • Make posts in interactive discussion forums
  • Download individual videos, text, units, sections or entire courses
  • Access downloaded content offline anytime

Together with ICNC, we make the world a better place, raising awareness of civilian-based movements, human rights, social justice and democracy, in all countries, regardless of their technical capabilities.

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