High-touch customer onboarding through online training

We know that customer satisfaction is the cornerstone of retaining and increasing any business’s customer pool. Providing high-touch customer onboarding is the fastest and most convenient way to ensure your customers know all the details of your product or service, are aware of all benefits and are able to use them to reach their goals. Learning management system used as a part of customer onboarding process is a perfect tool for achieving this result.

Who will benefit

SaaS providers
Service providers
Consumer goods manufacturers
Equipment manufacturers

What are the benefits

1 Ensure the customers get a firm grasp of the product/service features and help them reach a measurable success to deliver high-touch customer onboarding.
2 Easily inform your customers about updates of your products and services. Provide exactly the training needed precisely to the people who need it.
3 Quickly produce a knowledge base of instructions and guides to provide training with solving any possible issues and keep this knowledge base up-to-date with ease.
4 Receive live feedback on your product or service customer training efficiency and adjust the training methods should the need be.

How we help

Rapid LMS deployment to jumpstart your customer onboarding process
Mobile apps configuration to provide ease and convenience of access to training materials
Push notifications integration to inform of important events related to your product or service
Variety of content types implementation to engage various audiences and personalize customer training
Wide branding and custom design
Custom feature development services
Content creation consulting and assistance
Providing robust per-learner analytics tools to ensure maximum training efficiency

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