RG ANALYTICS:
Elearning reporting tool for Open edX® platform
Tasks
Open edX (online learning platform for our clients) had only 1 type of reporting system until 2018. Customers approached Raccoon Gang with the request to develop a tool that gives a lot more reporting possibilities than the standard Open edX Insights.
They needed a powerful tool for improving online courses in real time, based on precise and in-depth analysis from their completion by learners. The main goal was to measure and increase efficiency in real-time.
The gaps that we aimed to cover with RG Analytics were:
- to provide Open edX platforms managers with reports that they couldn’t get with standard or native tools, but that is going to be operationally helpful
- to make the reporting tool easy and quick to install and maintain (plug-in-like installation, serverless nature)
- to simplify reporting tool access and UX/UI so that managers can concentrate on action and decision making
- to provide the ability to track data in real time
- to make reports actionable (send emails, jump to a unit, etc)
- to create the ability to switch between analytics related to different courses instantly and with 2 clicks
Features that were planned to be implemented
Global platform-level reporting and enrollment reporting that covers all the common questions from course managers.
Engagement related reports (funnel-like reports, cluster report, problem solving related report, etc).
Learner experience reports (course/lesson visits, key activities, lesson transitions, etc).
Challenges
Organize the data gathering and action taking, so it could be fast even for large amounts of data.
The RG Analytics tool should not just show the data, but also analyze it, offering solutions to improve online courses.
Customization-friendliness of the tool: customize existing reports, add new ones.
Future-proof new versions of the Open edX platform.
Solutions
Enrollment stats
The chart shows the comparative dynamics of unenrollments, withdrawals and total enrolled learners, with easy timeframe navigation.
Activities
The report displays unit visit statistics, in-course activities statistics (videos, discussions, course visits).
Problems
Three-level report which identifies assessments that learners found the most difficult to complete, where they made the most attempts and mistakes.
Learner’s Info:
The interactive gradebook of each student’s progress and per-learner analytics (activities, course path etc).
Clusters
The report clusters learners by their current performance in real time. Each cluster can be selected to send bulk emails right away.
Progress funnel
The report helps to detect the levels of a course (section, subsection, unit) that hold off learners from moving forward. Emails can be sent to groups of students who are stuck on a certain «funnel», right from the report.
Results
60% of our clients use RG Analytics and rate this tool at 9 out of 10
Learner engagement
A tool that gives actionable insights that helps to increase learner engagement through content optimization
Course completion rates and Learner retention rates
Improving course ROI by giving learner engagement optimization tools to drive course completion rates and learner retention rates as a result
ROI increase
Turnkey solution that is ready to use once we finish the deployment
