Oleksandra Nabokina

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Oleksandra is Director of Commercial Operations at Raccoon Gang. Drawing on 10+ years of experience in long-term client collaboration, she shares practical insights on LMS consulting, EdTech development, service delivery, and reliable learning technology. She aligns commercial operations and internal processes to create a smoother client experience and support reliable service delivery.

“Continuing education programs fail not because the LMS was wrong — they fail because the platform was never really embedded in how the institution thinks about learner success. That’s a consulting problem, not a technology problem.”

— Oleksandra Nabokina, Director of Commercial Operations

Experience & qualifications

Real-world experience

10+ years in EdTech client collaboration at Raccoon Gang — progressing from Project Manager and Client Partner to Director of Commercial Operations. Prior roles at Ciklum (Marketing Analyst) and Garage Hub (PR Manager) built the business development and stakeholder management foundation she applies to LMS consulting.

Expertise & background

MBA, Kharkiv State Academy of Culture. Core skills: strategic planning, business development, project management, team management, client partnership, LMS service delivery. Roles held at Raccoon Gang: Project Manager → Business Development Manager → Client Partner → Director of Commercial Operations.

Recognition & authority

Speaker at the Open edX Conference 2019 — presented “Even More Useful Analytics Tool.” Participant at Learning Technologies Exhibition London (LT24UK) and Open edX Conference Cape Town. Active in the Open edX partner community alongside Axim Collaborative and partner organizations.

Transparency & disclosure

As Director of Commercial Operations at Raccoon Gang — an official Open edX and Canvas Partner — Oleksandra has a commercial interest in the platforms and services her company provides. Articles that compare or recommend specific platforms include an explicit conflict-of-interest disclosure.

Areas of expertise

• LMS Consulting
• Continuing Education
• EdTech Service Delivery
• Client Success
• Higher Education LMS
• Platform Selection
• LMS Implementation
• Business Development
• Strategic Planning
• University eLearning
• Long-Term Partnership

For university administrators

Oleksandra’s articles are written specifically for higher education decision-makers evaluating LMS platforms for continuing education programs. A consulting call with her team takes 30 minutes and covers your specific platform and program requirements.

Editorial standards

Content by Oleksandra Nabokina reflects direct experience from client engagements at Raccoon Gang. Continuing education guides are reviewed before publication and updated when platform capabilities or institutional regulations change. Articles discussing Raccoon Gang’s partner platforms include explicit disclosure. No sponsored content.