Constant changes in technology, the need to comply with regulations and, of course, staying ahead of competitors, all create pressure on organizations. Technical training allows businesses to keep up with new technology and help their employees have the right skills. At the same time, 35% of companies note a lack of access to suitable training content to deliver L&D.
Successful companies, without exception, agree on is that without good technical training, staying competitive is hard. At Raccoon Gang, we offer solutions developed to improve your online staff training. Therefore, let’s explore the main checkpoints on this map and select the right direction to win.
Highlights:
- Understand why technical training matters and how it benefits your business.
- Look at different ways to teach your team, like online courses or hands-on sessions.
- Find out how the right tools make it easy to plan, track, and improve training.
- Stay updated on the latest changes in technical training.
Visit the case of one of our customers to discover a practical example of how to improve the effectiveness of training. The case demonstrates the implementation of a custom training management system to organize the process of providing corporate training courses. The customer gets new abilities for course instructors, such as eLearning analytics, the opportunity to manage the enrollment process, and certificates with specific fields.
Technical Training Essentials
Technical training is the process of employees acquiring the essential skills to work with new technologies, systems, and tools. It remains an ingredient of success for companies and employees. An impressive 43% of companies report increased revenue since implementing an education program. And 8 in 10 people say learning gives them a sense of purpose at work.
“We at Raccoon Gang understand that each employee has their own aspirations, experiences, and strengths. It is important to offer as many employees as possible a training plan that will develop their weaknesses and maintain their strengths.”
A simple example is working in CRM or another system. On the first day, you are faced with something quite complicated to use. It’s worse than figuring out the latest update for your smartphone. Technical training for employees will help explain everything necessary.
Benefits Of Technical Training System For Businesses Vs. For Employees
| For Businesses | For Employees |
| Improved efficiency in operations | Career growth and promotion |
| Better compliance with industry regulations | Staying updated with the latest skills |
| Reduced errors and downtime | Increased job satisfaction and confidence |
| Higher employee retention | Improved performance in current role |
| Adaptation to new technologies | Opportunities to learn and grow continuously |
Popular Technical Skills
- Cybersecurity: Security guarantees for the company’s data and its systems.
- Data Science: Analytics for decision making.
- Finance: Managing budgets and financial systems.
- Software Development: Building and maintaining applications.
- Cloud Computing: Managing online storage and services.
Industries in High Demand
- Healthcare: Cybersecurity and data analysis.
- Finance: Data science and financial systems.
- Manufacturing: Software development and automation.
- Retail: Cloud computing and customer data management.
“Working with Salmon Trust, we focused on creating a technical training system. Our goal was to simplify the admin interface. Instructors can now manage enrollments and generate certificates with just a few clicks. On the learner side, we built a user-friendly platform where all necessary courses and materials are organized clearly. The system improves the learning experience and provides actionable analytics.” – Project Manager at Raccoon Gang
How to Identify Technical Training Needs
Before launching an effective technical training program, you must identify what skills your employees need to stay productive and complete KPIs. Here are a few practical ways to assess training needs and find a relevant technical training system or custom technical development solutions:
Survey Employees
Ask employees what technical skills they feel they lack or where they need improvement.
Analyze Job Roles
Look at each role in the company and see how technology has changed the tasks employees are expected to complete.
Mark Industry Trends
For example, if you’re in finance, data security may be a growing area where employees need more knowledge.
Look at Performance Data
Analyze employee performance metrics to see where mistakes are happening or where efficiency is lacking.
Consult with Department Heads
Get input from managers who know what their teams are struggling with.
Assess Future Changes
Consider the situation from the perspective of the next 6-12 months based on upcoming projects or changes in your industry.
Focus on Soft Skills
Of course, hard skills hold primacy when it comes to employee training. Still, suddenly, you are seeking a greater return – don’t forget that problem-solving, communication, and collaboration are also worth paying attention to.
“When we start work on improving our customers’ training initiatives, we start with a detailed analysis of the available training materials. We find out the customer’s goals for the training result and suggest improvements to the materials based on best practices for the chosen industry. This is exactly how we went while working on a project for NASA.” – Olha Turutova, Head of Instructional Design at Raccoon Gang
Choosing the Right Delivery Method for Technical Training
Before implementing a technical training program, it is worth considering the main methods. The choice will depend on the goals of your company that you pursue and the budget. But you should start by reviewing the most common methods or technical training solutions and how they compare.
On-Site Training vs. Online Training
| Method | Pros | Cons | Cost |
| On-Site Training | Hands-on experience, personal interaction, real-time feedback | Travel and logistics, higher costs, limited scheduling | Higher due to travel, venue, and materials |
| Online Training | Flexible scheduling, scalable, accessible from anywhere | Less personal interaction, requires tech infrastructure | Lower, especially if using existing LMS |
| Hybrid Approach | Combines the best of both, offers flexibility with personal touch | Requires coordination between in-person and online sessions | Medium, depending on the balance of both methods |
Comparing Different Training Types
| Training Type | Description | Best For | Pros | Cons |
| Peer-Led Training | Employees train each other through mentorship | Companies with strong internal expertise | Cost-effective, builds team collaboration | Relies on the expertise of peers, variable quality |
| On-the-Job Training | Employees learn while performing tasks | Jobs that require immediate application | Immediate results, very practical | Learning pace can be too fast, less structured |
| Classroom-Style Training | Formal, instructor-led sessions in a group setting | Teaching complex skills, in-depth understanding | Structured, allows for interaction and questions | Expensive, requires a skilled trainer |
| Group Training | Interactive group activities, often focusing on soft and hard skills | Team-building and collaborative skill development | Fosters teamwork, interactive and engaging | May not cover specific technical skills in depth |
76% of employees are more likely to stay with a company that offers continuous training programs. This makes technical training solutions not just a tool for improving skills but also for boosting employee retention. Additionally, companies with formalized education programs see greater benefits—56% of these companies report better retention rates than just 21% of companies that only offer ad hoc training. Different types of employee training, such as technical, leadership, and compliance training, can further enhance retention and productivity by addressing specific skill gaps.
Implementing a structured technical training program doesn’t just help employees grow—it directly impacts business efficiency. In fact, 27% of companies report a drop in support costs after rolling out their education programs. By reducing the need for constant troubleshooting and support, businesses can save time and resources.
How a Software Solution Covers It All
A recent project we completed demonstrates how a custom solution helped one of our customers. Salmon Thrust is a leading training provider for banking and financial professionals. They needed to create an effective technical training system to deliver corporate training courses to multiple organizations.
Key Features Delivered
- Rich Learning Management System.
- Central Course Management.
- User-Friendly Management.
- White-Labeling.
- Student Registration.
- Reporting and Analytics.
The result?
“During the project, we applied our technical expertise to create a customizable technical training system that meets the interests of the client and their customers. We focused on building a solution that simplifies course management and provides detailed reporting for continuous improvement.” – Business Analyst at Raccoon Gang
Estimating the Success of Technical Training
Of course, to understand how technical training benefits your business and employees, you must measure this effect. Key metrics will help. Let’s make sure of it together.
Key Metrics for Evaluating Technical Training
- Pre- and Post-Assessments. Test employee skills before and after the training to measure how much they’ve learned.
- Feedback Surveys. Direct participants in the training initiatives will give you the most valuable information about how useful the content was and how they felt about the training in general.
- Productivity Analysis. Look for improvements in efficiency, reduced errors, or increased output.
- Completion Rates. Track how many participants complete the training and how quickly they do so.
- Employee Retention Rates. Turnover rates are a valuable indicator that illustrates whether training has influenced how long employees will cooperate with the company.
- Return on Investment. Financial indicators are hard to ignore. Monitor the impact of the training by observing the level of productivity, reduced support costs, and increased employee satisfaction.
Emerging Trends in Technical Training
New trends and technical training tools appear almost every day. Businesses must choose among the trends that will grow into something more than just buzzwords to teach and upskill their teams. Let’s draw a contour map of the future changes that are definitely waiting for us.
Key Emerging Trends
- AI-Powered Learning Tools. AI is already capable of participating in all stages of training your employees. For example, AI chatbots monitor individual performance and adjust the course material to suit each learner’s pace, helping them grasp complex concepts faster. Learn more about AI chatbot use cases in education.
- Gamified Learning Modules. Gamification elements such as points, badges, or rewards for completing modules are already perceived by students as a necessity, not just a nice bonus. Not to mention its impact on education as a whole. Over 54% of new hires report being highly productive after a gamified training program.
- Microlearning. Due to the huge amount of content in everyday life, learning material will have to compete for your employees’ attention. These new realities make microlearning a great bet.
- Mobile Learning. 80% of the world’s population uses smartphones. 389,000 education apps in the Google Play and Apple App Store in the past two years.
- Virtual and Augmented Reality. In fields such as medicine and scientific research, where the cost of error is extremely high, technology will come to the rescue by visualizing and simulating complex processes and procedures for training. Visit our blog to learn what a virtual learning environment is.
We at the Raccoon Gang consider Lewis Carroll’s quote from Alice in Wonderland more relevant than ever to innovation in technical training examples.
‘…if you wish to go anywhere you must run twice as fast as that.’
Conclusion
As we were convinced based on realities and future trends, an effective technical training program is essential for businesses in every industry. Whether delivered through online courses, on-site workshops, or a hybrid model, the right training approach helps companies stay competitive.
The truth is also that investing in employees is exactly what you can’t do without unless you’re Google or Meta, who can hire a specialist at any rate. In other cases, the desired employee can be trained.
For industries such as healthcare, finance, or manufacturing—investing in a technical training program will undoubtedly lead to improved employee performance and a more robust business overall. When employees were asked what factors affect their productivity, 93% of respondents strongly agreed that learning and development opportunities affect their performance.
