Gamma: eLearning Gamification Project - Raccoon Gang Case Studies

Gamma Project: eLearning Gamification System for Applied Materials

About the Gamma Project

Gamma is the eLearning gamification project for Applied Materials - the leader in materials engineering solutions.

AMAT is almost 15,000 employees across the globe and have corporate training university in place.

This program has about 130 courses on various topics, from basic MS Office usage to advanced semiconductors theory.

The Challenge

Gamma Project Prerequisites

The company was founded 50 years ago and their average employee age is around 50 years as well. These people are great professionals, but in order to remain competitive in the fast-paced business landscape of the 21st century, the company needs them to be able to learn new skills at the point of need. Unfortunately, 50-years-old people mostly are not eager to learn, so some system for employee engagement was needed.

Gamma Project Tasks

1 Security

We needed to ensure security of operations, as this is corporate system with high-value data
2 Employee Engagement Tools

We needed to develop a pool of various tools for better employee engagement with corporate life in general and corporate education in particular
3 Integration Tools

We needed to provide tools for seamless integration of the gamification project into existing corporate software ecosystem
4 Stability

We needed to ensure stable operations under heavy workloads, as there can be thousands of active learners at any given moment
5 Data Processing System

We needed to develop a system for convenient gathering of learner progress statistics and user-friendly representation of the data

The Solution

We Formed Such Approach to the Goals Set

1 System security should be our top priority to ensure safety of PII and other valuable data
2 The system should provide ample capabilities for engaging the audience, providing varying approaches to different types of learners, based on their personal preferences
3 API development is needed to ensure smooth Gamma integration with various software
4 The system should be built with scalability in mind and use system resources with top efficiency
5 Learning statistics should be processed on the fly and represented in informative manner, using scoreboards, graphs, pie charts, etc.

The Work Was Done Remotely

We wrote detailed instructions for their DevOps engineers, shared screens during live sessions and helped them setup, configure and patch Open edX platform. After that we helped them deploy the new features the same way to ensure maximum security of the process and the resulting system.

Gamification Management Tool

We developed an algorithm for creating configurable rules of issuing the rewards, tools for creating personalized badges, and capabilities for adding new rewardable events to the system. All of this is added into a convenient Settings Tool

Achievements Dashboard

Every learner’s progress is monitored real time and updated after all configured events (like enrolling to a course, finishing a problem, viewing a video, social sharing a referral link to the course, receiving a certificate etc.) without any additional calculations or actions

More Features

1 XSeries

Gamma system fully supports XSeries functions: MicroMasters, Programs etc.
2 Social Functionality

We added various social interactions and leaderboards to better engage employees with the corporate life and events.
3 More Points

Instructor can add a desired number of points to any student for some extraordinary achievements using Settings Tool
4 API

We developed an API able to work with any external data source to add predefined number of points for any configurable activity